Milli-Q® Services & Support for Your Water Purification System

Milli-Q® Services for your Water Purification System


Get the best performance from your water purification system from the people who designed and built it. At Milli-Q® Services, we provide a range of best-in-class service plans and support options to meet the individual needs of our different customers. These include pharmaceutical, clinical, academic, industrial, research, food and beverage (F&B) and government laboratories—in both validated and non-validated environments.

Our service agreements are designed to optimize your system’s daily performance and extend its lifetime. Only Milli-Q®-certified field service engineers provide on-site specialist support for the installation, validation, qualification and maintenance of our water systems. From preventive maintenance to supporting your compliance with regulatory guidelines (e.g. GLP and cGMP), our specialists are at your service. Plus, our new digital services can simplify system care and support your lab's maximum productivity.

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Milli-Q® Services Plans
Milli-Q® Services Plans

Choose from 3 levels of coverage to meet the needs of your lab. Our service agreements include a full annual check up from a certified field service engineer and genuine parts from our ISO-certified manufacturing site.


Milli-Q® Digital Services
Digital Services

Simplify system management, streamline audit preparation, and maximize lab productivity with MyMilli-Q™ online solution.
• Contract management
• Milli-Q® Connect remote services
• Troubleshooting Portal for
  Analyzer Hotlines

Milli-Q® Qualification Program & Validation Procedures
Qualification & Validation Procedures

For regulated environments, our Service Pharma™ Plans facilitate your validation procedures. These plans cover all elements required for system requalification to ensure you’re fully compliant when audited.

Calibration, Verification & Suitability Testing
Calibration, Verification &
Suitability Testing
Our calibration, verification and pharmacopeia suitability tests can:
• Eliminate risk of deviation over time
• Ensure the integrity of your work
• Strengthen your quality
  assurance status

Milli-Q® Additional Services
Additional Services

• System installation services
• Water tank & distribution loop
  sanitization service
• Extended warranties
• Additional Preventive
  Maintenance Visits
• Consumables replacement scheduling

Contact Us
Contact Us

Need More Information?
To consult a lab water specialist for information or advice, to schedule a visit/demo/call, to receive a quote or for price inquiries.

Reach Technical Support
For technical or scientific assistance.

Contact Customer Service
For order/invoice information, product availability and account login assistance.


Watch the video to discover the advantages of Milli-Q® Services

See how expert support can enhance the performance and extend the lifetime of your water purification system.